Авиагрузоперевозки в Африке

General Information :

Here at Ghana International Airlines Limited are committed to protecting your privacy online as highly as we would with our passenger information in our reservations and frequent flyer systems. You have control over the information we store about you and what types of information (if any) you would like to receive from us.

We collect general statistical information about visitors to our website for general reporting and to improve future content. We also collect personal information about you online to provide you with a range of personalized services. Some of these services are not accessible unless you supply individual identifiable information.

We also follow strict guidelines in the storage and disclosure of information which you have given us, to prevent unauthorized access. This is in line with the laws and regulations of the countries from which we operate. This means that when you contact us, we will ask you for proof of identity before we can disclose personal information to, or discuss your booking with, you.

Sensitive Personal Data:

  • You may be required to provide information which is defined as Sensitive Personal Data by the data protection Act (1998) — for example, your dietary requirements or information pertaining to your health (if applicable). We do not seek any other sensitive personal data online but if you provide us with any other sensitive personal data by telephone, email or by other means, we will treat that sensitive personal data in accordance with this privacy policy.
  • In providing this information, you are giving your explicit consent for Ghana International Airlines to collect, process, disclose or transfer, and store your sensitive personal data for the purposes of fulfilling your requirements or for safety reasons (e.g. using your dietary requirement data for the specific purpose of providing you with a suitable in-flight meal.)
  • Your sensitive personal data will not be disclosed to any third-parties except to the extent and the purpose that Ghana International Airlines may be required to do so by any law, legislation, enactment, safety reason, or for the fulfillment of this contract between us in order to satisfy your requirements, and that the disclosure is safe.

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Transfers of data outside of the UK:
We may need to send your data (including sensitive personal data) outside the UK so that we can comply with your requirements or for safety or legal reasons.

In providing your Sensitive Personal Data you are also giving your explicit consent to the transfer of that Sensitive Personal Data outside the UK so that we may comply with your requirements or for safety or legal reasons.

Please note that Ghana International Airlines and all other airlines are now required by law to give US Customs and other border control agencies access to certain passenger data. Accordingly, any information — including Sensitive Personal Data — that Ghana International Airlines holds about you and your travel arrangements may be disclosed to those agencies in the countries to which you are traveling. You understand and accept that if your data is disclosed to third parties outside the European Economic Area (the European Community, Iceland, Norway and Liechtenstein), those third parties may reside in territories which may not have suitable data protection provisions in place, but every effort will be made to ensure that your data is processed only for the purpose set out above, and for no other purposes.

Читайте также:  Customer Care

By using this website, you consent to the collection and use of this information by fly-ghana.com. If we change our privacy policy we will inform you by posting these changes on this page.

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What we collect and why?

We ask for information about you in 7 areas of our website as follows:

a) When making an online flight booking
(Purposes — «Accounts and Records», «Advertising, Marketing and Public Relations», «Advertising, Marketing and Public Relations for Others», «Software Development and Testing», «Research», «The Consideration of Complaints»)
Here the information we will ask you for includes your: name; contact details such as phone and e mail; frequent flyer details (if applicable); credit card details; your meal preference and occasionally information pertaining to your health.

We need all this information to process an airline ticket for you and in order to be able to contact you if we need more information or if there are any changes to our flights. We will retain this information to service any post-flight queries, and may use it to help us develop technology to better serve you in the future. This information will not be given to any third party, except to the extent and for the purpose we may be required to do so by any law or for the fulfillment of this contract between us.

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Notice for Travel between the Ghana and the United States

Under U.S. Law, U.S. Customs and Border Protection (CBP) will receive certain travel and reservation information, known as Passenger Name Record or PNR data, about passengers flying between the European Union and the U.S. CBP has undertaken that it uses this PNR data for the purposes of preventing and combating terrorism and other transnational serious crimes. The PNR may include information provided during the booking process or held by airlines or travel agents.

The information will be retained for at least three years and six months and may be shared with other authorities.

For further information about these arrangements, including measures to safeguard your personal data please visit www.cbp.gov

In addition, flight information is only accessible by passengers themselves or their nominated and authorized agents who have been made known to us.

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b) When managing your bookings
(Purposes — «Accounts and Records», «Advertising, Marketing and Public Relations», «Advertising, Marketing and Public Relations for Others», «Software Development and Testing», «Research», «The Consideration of Complaints»)
We provide you with the online facility to review and make certain amendments to your bookings including providing us with additional information. We will use that information to update and/or amend your flight as requested and contact you if we need more information. We will retain this information to service any post-flight queries, and may use it to help us develop technology to better serve you in the future. This information will not be given to any third party, except to the extent and for the purpose we may be required to do so by any law or for the fulfillment of this contract between us.

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Международные авиаперевозки грузов

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c) When checking in online
(Purposes — «Accounts and Records», «Advertising, Marketing and Public Relations», «Advertising, Marketing and Public Relations for Others», «Software Development and Testing», «Research», «The Consideration of Complaints»)

Here the information we will ask you for includes your: name; date of birth; gender; contact details such as phone and e mail and frequent flyer details (if applicable).

Additionally, if you are flying on an APIS route, in addition to the above we will also collect your: passport number; the country your passport was issued in and the expiry date.

We need all this information to retrieve your booking for you and to check you in online. We also need this information in order to be able to contact you if we need more information or if there are any changes to our flights. We will retain this information to service any post-flight queries, and may use it to help us develop technology to better serve you in the future. This information will not be given to any third party, except to the extent and for the purpose we may be required to do so by any law or for the fulfillment of this contract between us.

We need the extra information when you travel on an APIS route as we are required to collect this information to comply with requirements for passenger entry to our destinations. This information will only be used for the specified purpose. This information will not be given to any third party, except to the extent and for the purpose we may be required to do so by any law or for the fulfillment of this contract between us.

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d) When subscribing to email notifications
(Purposes — «Advertising, Marketing and Public Relations», «Advertising, Marketing and Public Relations for Others», «Software Development and Testing», «Research», «The Consideration of Complaints»)
Here the information we ask from you includes your name, email address and country. This is required so that we can send to you by email at regular intervals relevant information from your country of origin on special offers and other product information on, for example, new Ghana International Airlines routes. Your details will only be used by Ghana International Airlines for the purpose described above and will not be given to any third party.

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e) When applying for a job using the online application form
(Purposes — «Staff Administration», «Software Development and Testing»)
When applying for a job we will ask for personal information. The purpose for which your personal data will be processed is in respect of your application for potential employment. By registering your details, you are hereby granting your consent in respect of the above.

Читайте также:  Customer Feedback

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f) When contacting Ghana International Airlines via email feedback forms
(Purposes — «Accounts and Records», «Advertising, Marketing and Public Relations», «Advertising, Marketing and Public Relations for Others», «Administration of Membership Records», «Research», «Software Development and Testing», «The Consideration of Complaints», «Software Development and Testing»)
When contacting us via an email feedback form, the form requests your name, email address and an optional postal address as well as details of your enquiry. This information is required to enable us to answer your enquiry and personally respond to you via email. Your personal information will not be used for any marketing purposes.

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g) Third parties
We may occasionally use third party companies to manage collation, processing and storage of your personal data on your behalf. These companies are carefully selected and screened to ensure maximum protection of your security and privacy and are permitted to use the data only in accordance with our instructions.

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Is your Credit Card Number Secure Online?

We use the latest SSL (Secure Socket Layer) technology, which ensures that any communications between your computer and ourselves is unreadable by anyone else. Your details are communicated in a secure encrypted format and we can check that the information has not been tampered with in any way.

Most browsers have some type of indicator to let you know if you have established a secure connection. If you are not sure, then consult the help section of your browser. If your browser does not support SSL technology then we recommend that you update to the latest version.

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What are cookies and why do we use them?

Cookies are a standard method of registering user preferences when people use websites, to ensure a better and more personalized experience. These preferences are sorted in a file on your computer’s hard disk drive. For example, a cookie would contain your preferred country of residence so we do not have to ask you this question each time you visit. The cookies we pass to you are anonymous and do not hold any personal information on you or reveal your identity. These cookies will not be used to track your interaction with any websites provided by any other party. For further information about cookies and how to disable them please navigate to http://www.aboutcookies.org

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Links to other websites and their policies?

In our website we also provide links to other websites for your convenience and information. Please be aware that these sites may have different security & privacy policies and we have no control over and take no responsibility for any information submitted to these sites.